Girl who wanted an airport taxi gets a display cabinet
11.04.08
For a 19 year old girl from South London ordering a taxi to take her to Bristol Airport used too much 'yoof speak', and ended up with a display cabinet instead! The girl rang directory inquires looking for a taxi to take her to Bristol Airport. However, she was using rhyming slang and what she actually said was that she wanted a ‘Joe Baxi’.
The confused telephone operator said that she was unable to find anyone by that name, at which point the young girl replied, ‘It ain’t a person, it’s a cab, init’. Hearing this, the operator located the nearest supplier of cabinets, Displaysense, and put the girl through to the company.
On speaking to a member of the company's sales team, the short girl asked for the cheapest Joe Baxi to take her to the airport the following morning. The sales advisor questioned her order and the now frustrated girl replied by saying, ‘Look love, how hard is it? All I want is your cheapest cab init. I need it for 10:00. How much is it?’
The sales advisor told the girl that it would be £180. The amount didn’t phase her and she leapt in with her address details and card details. Before the sales staff could say anymore, the girl was gone, leaving the member of staff to process the order of a display cabinet for £180.
Steve Whittle, Marketing manager of Displaysense, said: ‘The next morning we received an irate call from this girl asking why she had a big glass display cabinet outside her house, when all she wanted was a taxi’.
'We apologised, offered the young lady a refund and suggested that maybe she should speak a bit clearer on the phone. We still don’t know if she made it to the airport on time, but she did ask our delivery driver if he could give her a lift!’
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